FAQ

How do I get my guide?

Straight after checkout you'll see a download link on your order confirmation page, and we email the same link to you. The guide is a PDF, so it opens on any phone, tablet or computer.

Who is the guide for?

UK beginners who want to fly business class using points but don't know where to start. It covers every major programme UK travellers can use, including Avios (British Airways, Iberia and Qatar), Virgin Points, Flying Blue, Emirates Skywards, Asia Miles and more. You don't need to fly often or understand airline jargon.

Is the information up to date?

Yes. Points prices, fees, card offers and expiry rules were checked in October 2026, and sources are listed in the guide. Airline and card terms change often, so always confirm the current terms before you apply or book.

Do I need a credit card?

The fastest way to earn points in the UK is a card sign-up bonus, and the guide explains which card suits which situation. Only apply for credit you can afford, and always pay the balance in full.

Is this financial advice?

No. The guide is general education only. PointsPilot isn't a regulated financial adviser and isn't affiliated with any airline, loyalty programme or card issuer.

Can I get a refund?

Yes, if you haven't downloaded the file yet, or if the file is faulty. See our refund policy for details.

I didn't receive my download. What now?

Check your spam or promotions folder first. If it's not there, contact us with your order number and we'll resend it.